Terms & Conditions
Effective Date: September 23, 2026
Last Updated: September 23, 2026

Welcome to Digital Studios 360 (“DS360,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, consultations, proposals, and other business offerings.
By accessing our website, submitting an inquiry, requesting services, or entering into an agreement with Digital Studios 360, you acknowledge and agree to these Terms, subject to any separate written agreement between you and DS360.

1. Our Services
Digital Studios 360 provides business and technology services that may include:

• Website design and development

• Website modernization

• Search Engine Optimization (SEO)

• CRM consulting and implementation

• Technology stack audits and recommendations

• Artificial Intelligence (AI) consulting

• AI agents and workflow automation

• Business process automation

• Digital marketing

• Social media services

• Business and technology consulting

• AI workshops and employee training

• Systems integration and implementation

• Other related digital and consulting services

The specific scope, deliverables, timeline, and pricing for client engagements may be defined through a proposal, statement of work, invoice, contract, email confirmation, or other written agreement.
If a separate written agreement conflicts with these general Terms, the terms of the separate agreement will control for that engagement.

2. Proposals, Pricing & Scope
Prices displayed on our website, discussed during consultations, or included in general marketing materials may be estimates unless specifically identified as fixed pricing.
Final pricing may depend on project scope, complexity, integrations, third-party services, timelines, and client requirements.
Additional work requested outside the agreed scope may require additional fees and/or an updated project timeline.
DS360 will communicate material scope changes with the client before undertaking significant additional billable work.

3. Payment Terms
Payment schedules will be specified in the applicable proposal, invoice, statement of work, or service agreement.
Depending on the project, DS360 may require:

• An upfront deposit

• Milestone-based payments

• Monthly recurring payments

• Full payment before commencement

• Final payment before project launch or transfer

Unless otherwise agreed in writing, payments made for work already completed, consulting time already provided, purchased third-party services, or other non-recoverable expenses are non-refundable.
DS360 may pause or suspend work on accounts with overdue payments.

4. Client Responsibilities
Clients are responsible for providing information and resources reasonably necessary to complete their projects, which may include:

• Business information

• Website content

• Images and branding materials

• Account access

• Product or service information

• Feedback and approvals

• CRM or software access

• Technical information

• Third-party credentials or integrations

Project timelines may be extended when required information, approvals, feedback, or access is delayed.
Clients are responsible for ensuring they have appropriate rights and authorization to provide any content, data, images, trademarks, credentials, or other materials supplied to DS360.

5. Project Timelines
Any project timeline provided by DS360 represents a reasonable estimate based on the information and scope available at the time.
Timelines may change due to:

• Changes in project scope

• Delayed client feedback

• Delayed delivery of content or materials

• Third-party software or platform issues

• Technical complications

• Integration requirements

• Events outside DS360's reasonable control

DS360 will make commercially reasonable efforts to communicate significant changes to agreed project schedules.

6. Revisions & Change Requests
The number and scope of revisions included in a project may be defined in the applicable proposal or agreement.
Requests that materially alter previously approved designs, functionality, requirements, integrations, workflows, or deliverables may be considered additional work and may require additional fees.

7. Third-Party Platforms & Services
DS360 projects may involve third-party products and platforms such as website hosting providers, CRM systems, AI providers, automation platforms, email services, analytics tools, payment processors, advertising platforms, APIs, plugins, applications, and other technology providers.
Third-party services are governed by their respective terms, pricing, availability, and privacy practices.
DS360 does not control and is not responsible for changes made by third-party providers, including:

• Pricing changes

• Service interruptions

• API modifications

• Feature removal

• Account restrictions

• Algorithm changes

• Platform policy changes

• Security incidents involving the third-party provider

Unless otherwise stated in writing, third-party subscriptions, licenses, advertising costs, hosting fees, domain fees, and similar expenses are the client's responsibility.

8. Artificial Intelligence & Automation Services
DS360 may recommend, configure, integrate, or use artificial intelligence and automation technologies in connection with its services.
AI-generated outputs may occasionally contain inaccurate, incomplete, outdated, or unexpected information. Automated workflows may also be affected by third-party APIs, software changes, data quality, configuration changes, or external system failures.
Clients are responsible for reviewing AI-generated or automated outputs before relying on them for material business, legal, financial, medical, employment, regulatory, or other high-impact decisions.
Unless specifically agreed otherwise, DS360 does not guarantee that an AI system or automated workflow will operate without interruption or error.
 

9. SEO & Marketing Results

DS360 may provide SEO, digital marketing, advertising, content, social media, and related services designed to improve a client's digital presence and marketing performance.

However, search engines, advertising platforms, social networks, and other third-party platforms independently determine rankings, reach, traffic, and distribution.

Therefore, DS360 does not guarantee:

• Specific search-engine rankings

• Specific website traffic levels

• A particular number of leads

• Specific sales or revenue results

• Social media reach or follower growth

• Advertising performance

• Specific conversion rates

We will perform agreed services using reasonable professional efforts but cannot guarantee specific commercial outcomes.
 

10. Intellectual Property

Unless otherwise specified in a written agreement, DS360 retains ownership of its pre-existing intellectual property, including methodologies, processes, frameworks, templates, know-how, reusable components, automation concepts, and proprietary materials.

Upon receipt of all payments due for a project, clients will receive the ownership or usage rights to final client-specific deliverables as specified in the applicable agreement.

Third-party software, stock assets, fonts, plugins, applications, AI technologies, and other licensed materials remain subject to their respective licenses.

DS360 may display completed work in its portfolio, website, presentations, or marketing materials unless the client and DS360 agree otherwise in writing.
 

11. Confidentiality

DS360 will use reasonable care when handling non-public business information provided by clients.

Both parties should protect confidential information received during an engagement and use it only for legitimate purposes related to the project or business relationship.

Confidentiality obligations may also be governed by a separate Non-Disclosure Agreement or service agreement where applicable.
 

12. Website Content & Informational Disclaimer

Information provided on the DS360 website, blog, marketing materials, workshops, assessments, audits, or consultations is intended for general business and informational purposes unless specifically provided as part of a contracted professional engagement.

Nothing on our website should be interpreted as legal, tax, accounting, investment, medical, or other regulated professional advice.
 

13. Warranties

DS360 will perform contracted services in a professional and commercially reasonable manner.

Except for warranties expressly stated in a written agreement, services and website content are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

DS360 does not warrant that websites, software, integrations, automations, AI systems, or third-party services will always operate without errors, interruptions, or security vulnerabilities.
 

14. Limitation of Liability

To the fullest extent permitted by applicable law, Digital Studios 360 will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of our website or services, including loss of profits, revenue, business opportunities, data, or goodwill.

To the extent permitted by law, DS360's aggregate liability arising from a particular paid engagement will not exceed the amount paid to DS360 by the client for the services giving rise to the claim during the applicable engagement or other period specified in the parties' written agreement.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.
 

15. Indemnification

To the extent permitted by applicable law, clients agree to indemnify and hold DS360 harmless from third-party claims, damages, liabilities, or reasonable expenses arising from materials, data, instructions, or content supplied by the client that infringe third-party rights or violate applicable law.

Any additional indemnification obligations may be specified in the applicable service agreement.
 

16. Cancellation & Termination

Either party may terminate an ongoing service relationship according to the cancellation or termination provisions contained in the applicable proposal, statement of work, subscription, or service agreement.

Upon termination, the client remains responsible for amounts owed for services already performed and approved or non-cancellable expenses incurred on the client's behalf.

DS360 may suspend or terminate services for material breach of an agreement, non-payment, unlawful use of services, abusive conduct, or activity that creates an unreasonable legal or security risk.
 

17. Acceptable Use

You may not use our website, systems, deliverables, or services to:

• Violate applicable laws or regulations

• Infringe intellectual property rights

• Distribute malicious software

• Attempt unauthorized access to systems or accounts

• Conduct fraudulent activities

• Abuse, interfere with, or disrupt our website or systems

• Use DS360 services for unlawful or intentionally deceptive activities
   

18. Privacy

Your use of our website and services may involve the collection and processing of personal information.

Our handling of such information is described in our Privacy Policy, which should be read together with these Terms.
 

19. Governing Law

Unless otherwise specified in a separate written agreement, these Terms will be governed by the laws of the State of Minnesota, without regard to its conflict-of-law principles.

Any dispute regarding a specific client engagement may also be governed by dispute-resolution provisions contained in the applicable service agreement.
 

20. Changes to These Terms

DS360 may update these Terms periodically to reflect changes to our services, technologies, business practices, or legal requirements.

The updated version will be identified by the “Last Updated” date displayed at the top of this page.

Changes will apply prospectively unless otherwise required by law.
 

21. Contact Us

For questions regarding these Terms & Conditions, please contact:

Digital Studios 360 (DS360)
Minnesota, United States
Website: www.digitalstudios360.com